Payment Policy

This policy explains payment for orders placed with Gatherwell Kitchen.

Currency and Order Total

Prices and transactions are in U.S. dollars (USD) unless another currency is expressly displayed at checkout. Product prices, applicable taxes and the final order total are shown before you submit an order. Standard shipping on United States orders is free, with no minimum purchase.

Accepted Payment Methods

Our store uses Shopify Payments. Available methods include Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay and PayPal, subject to device, location, provider and checkout eligibility. The payment options displayed in your checkout are the options available for your order.

We do not accept cash on delivery, personal checks or direct bank transfers for online orders.

Payment Authorization and Processing

Use only a payment method you are authorized to use and provide accurate billing details. When you place an order, you authorize payment of the total shown at checkout. Authorization and collection are handled through the selected payment provider. An order may be subject to payment verification and stock availability.

If your payment is declined, check your billing details or contact your bank or provider. Do not send full card numbers, security codes or passwords to our support team.

Security and Verification

Payments are handled through Shopify and the payment services available at checkout. We may contact you to resolve an order verification issue. If an order is canceled after payment has been collected, the payment is refunded to the original payment method.

Returns and Refunds

We accept returns and exchanges within 30 days of delivery. Eligible returns include a free prepaid return label and no restocking fee. We inspect returned products and process refunds within 10 calendar days after receiving the return. Refunds are made to the original payment method; your bank or payment provider may take additional time to display the credit. See our Return and Refund Policy.

Questions About a Charge

If you do not recognize a charge or need help with a payment or refund, contact us with your order number. You may also contact your payment provider; nothing in this policy limits your payment-dispute or consumer rights.

Contact

Email: support@gatherwellkitchen.com
Phone: +1 808-281-1112
Gatherwell Kitchen, 1660 Wynkoop St, Suite 130, Denver, Colorado 80202, United States.

Last updated: October 30, 2026.