Privacy policy
Last updated: October 30, 2026.
Gatherwell Kitchen, operated by Maple House LLC ("we", "us"), operates gatherwellkitchen.com. This policy explains how we handle personal information when you browse our store, make a purchase or contact us.
Information We Collect
- Contact and delivery details, such as your name, email address, telephone number, and billing and shipping addresses.
- Order, payment-status and transaction details, purchases, returns, exchanges and customer support communications.
- Device, browser, IP address and usage information collected through cookies and similar technologies.
- Preferences and information you choose to provide, including marketing and privacy choices.
Payment details are handled through the payment providers available at checkout. Please do not send full card details or passwords to customer support.
How We Use Information
We use information to operate the store; process orders and payments; deliver products; handle returns, exchanges and refunds; respond to enquiries; prevent fraud and secure our services; maintain business records; comply with legal obligations; and understand and improve our services. Where permitted and subject to applicable choices, we may use information for marketing, personalization, analytics and advertising measurement.
Service Providers and Disclosures
We disclose information as needed to Shopify, payment processors, fulfillment and delivery providers, customer support providers, and other providers supporting our store. We may also disclose information to professional advisers or authorities when required by law, to protect legal rights, or in connection with a business transaction subject to applicable safeguards.
Shopify and Personalized Services
Our store is hosted on Shopify. Shopify processes information to provide and improve its services. Our store uses Shopify Network Intelligence, which combines information from interactions with our store with information from Shopify and other merchants to support services including personalization and advertising. Shopify is responsible for some of this processing. You can learn more through Shopify's privacy controls and Shopify's privacy information available there.
Cookies, Analytics and Advertising
We and our providers use cookies and similar technologies to support essential shopping functions, remember preferences, understand store activity and support advertising and measurement. Some advertising disclosures may be treated as a sale, sharing or targeted advertising under applicable privacy laws. Choices vary by location and the services available. See our Cookie Policy and the privacy controls described below.
Your Choices and Rights
Depending on your location and applicable law, you may request access, correction, deletion or a copy of your personal information, withdraw consent, or opt out of sale, sharing or targeted advertising. You may also have the right to appeal a privacy-request decision and to receive service without unlawful discrimination for exercising your rights.
Use our data sharing opt-out page where available, or email support@gatherwellkitchen.com to make a request or appeal. We may verify your identity or an authorized agent's authority and will respond as required by applicable law. We honor legally required browser-based opt-out signals, such as Global Privacy Control, where applicable.
Where a cookie preference control is displayed, you can use it to manage optional cookies. Browser settings also let you block or delete cookies, although essential store features may be affected. Unsubscribe from promotional emails using the link in the message; order and other service communications may continue.
Retention and Security
We retain information for as long as reasonably necessary for the purposes described here, including order service, recordkeeping, legal obligations and dispute resolution. Retention depends on the type of information and applicable requirements. We use reasonable safeguards, but no system or online transmission is completely secure.
Processing Locations
Our Shopify customer-data hosting location is the United States. Shopify and other service providers may also process information in other countries in accordance with applicable requirements.
Children and External Websites
Our store is intended for general audiences and is not directed to children under 13. If you believe a child has provided personal information, contact us. External websites have their own privacy policies.
Policy Changes
We may update this policy to reflect changes to our practices or legal requirements. The revised version will show an updated date, and we will provide additional notice where required.
Contact
Gatherwell Kitchen / Maple House LLC
Email: support@gatherwellkitchen.com
Phone: +1 808-281-1112
1660 Wynkoop St, Suite 130, Denver, Colorado 80202, United States.