Terms of Sale

These Terms of Sale apply to purchases from Gatherwell Kitchen, operated by Maple House LLC. Please also read our Terms of Service.

Products and Availability

Review the product description, dimensions, materials and care instructions before purchasing. Images may appear differently on different screens. Items shown as styling accessories are included only if the listing expressly says so. Adding an item to your cart does not reserve stock.

If a product is unavailable after you order, we will contact you to discuss a refund or another option you approve. We will not substitute a different product without your agreement.

Prices, Taxes and Payment

Prices are in U.S. dollars unless another currency is expressly shown. The checkout displays applicable taxes and the final total before you submit your order. Standard shipping on United States orders is free, with no minimum purchase.

Use an authorized payment method and accurate billing details. Available payment options are displayed at checkout. See our Payment Policy.

Orders and Cancellations

An order acknowledgment confirms that we received your order. Orders may need stock or payment verification. If we cannot fulfill an order because of unavailable stock, an obvious listing error or a payment problem, we will notify you. Collected payments for canceled orders are refunded to the original payment method.

Contact us promptly to request an order change or cancellation. We will check whether it can be completed before shipment. After shipment, the return procedure applies.

Shipping and Delivery

We ship within the United States. Orders placed before 5:00 p.m. Pacific Time (Los Angeles), Monday–Friday, are subject to a processing time of 1–3 business days. Orders after the cutoff or on a non-business day begin processing on the next business day. Transit takes an estimated 3–5 business days, for a total estimated delivery time of 4–8 business days. Processing and delivery days are Monday–Friday.

See our Shipping Policy. If we cannot ship within the promised timeframe, we will notify you of the delay and your options, including cancellation and a prompt refund where required by law.

Returns and Exchanges

You may request a return or exchange within 30 calendar days after delivery. We accept defective and non-defective returns. Non-defective items must be new and unused. Contact us for mail-return instructions and a free prepaid label that you can download and print. We charge no restocking fee.

We inspect the returned item and process the refund within 10 calendar days after receiving it. Refunds go to the original payment method, and the provider may take additional time to display the credit. See our Return and Refund Policy for full details.

Product Problems and Consumer Rights

If an item is damaged, defective, missing parts or incorrect, contact us with the order number and a description of the problem. Photographs can help us resolve it. Nothing in these terms excludes any mandatory warranty, remedy or consumer right.

Applicable Terms

Terms presented when you place your order apply to that purchase. Later changes apply prospectively. Applicable Colorado and United States federal law governs these terms without overriding mandatory consumer protections available to you.

Contact

Gatherwell Kitchen / Maple House LLC
Email: support@gatherwellkitchen.com
Phone: +1 808-281-1112
1660 Wynkoop St, Suite 130, Denver, Colorado 80202, United States.

Last updated: October 30, 2026.