Shipping policy

United States Shipping

Gatherwell Kitchen offers free standard shipping on all orders delivered within the United States. No minimum order value is required.

Order Cutoff Time

Our order cutoff time is 5:00 p.m. Pacific Time (Los Angeles), Monday through Friday. Orders placed after the cutoff or on a non-business day begin processing on the next business day.

Processing Time

Orders are processed within 1–3 business days, Monday through Friday.

Transit Time

Estimated transit time after shipment is 3–5 business days. Delivery days are Monday through Friday.

Total Estimated Delivery Time

The total estimated delivery time is 4–8 business days, consisting of 1–3 business days for processing plus 3–5 business days in transit. Public holidays, weather or carrier disruptions may affect delivery estimates.

Order Updates and Delivery Assistance

Shipping updates and available tracking details are sent to the email address used for your order. Please provide a complete, accurate delivery address and contact us promptly if you need an address correction. Changes may not be possible after shipment.

If an order is delayed, missing, damaged or incorrect, email us with your order number and any relevant tracking information or photographs. We will investigate and help resolve the issue. If we cannot fulfill an order, we will contact you about the available options, including a refund.

Returns and Exchanges

We accept returns and exchanges within 30 days of delivery. Eligible returns include a free prepaid return shipping label and no restocking fee. See our Return and Refund Policy for full details.

Contact Us

Gatherwell Kitchen
Email: support@gatherwellkitchen.com
Business address: 1660 Wynkoop St, Suite 130, Denver, Colorado 80202, United States.