Terms of service

GatherwellKitchen.com is operated by Maple House LLC under the brand Gatherwell Kitchen. These Terms of Service explain use of our website and purchases from our store.

Using Our Website

You must have legal capacity to make a purchase. Provide accurate account, billing and delivery details and use the website only for lawful purposes. Do not introduce malicious code, attempt unauthorized access, impersonate another person or infringe intellectual property rights.

Products, Prices and Orders

We aim to provide accurate descriptions, images, prices and stock information. Screen settings can affect colors. Review the product description and your order before submitting payment. Prices are in U.S. dollars unless another currency is expressly shown. Applicable taxes and the final total are displayed before you place an order.

An order acknowledgment confirms receipt of your order. If an item is unavailable, an obvious listing error occurs or payment cannot be authorized, we will contact you. If we cancel an order that has been paid for, we will refund the payment to the original payment method.

Payments

Accepted payment options are those displayed at checkout. Only use a payment method you are authorized to use. Payment processing is provided through the payment services available in our checkout.

Shipping

We offer free standard shipping on all United States orders, with no minimum purchase. The order cutoff is 5:00 p.m. Pacific Time (Los Angeles), Monday–Friday. Processing takes 1–3 business days and transit takes 3–5 business days, for an estimated total of 4–8 business days. Processing and delivery days are Monday–Friday. See our Shipping Policy.

If we cannot ship within the promised timeframe, we will notify you of the delay and your options, including cancellation and a prompt refund where required by applicable law.

Returns, Exchanges and Refunds

We accept returns of defective and non-defective products and accept exchanges within 30 calendar days of delivery. Non-defective returns must be new and unused. We provide a free prepaid return label for eligible mail returns and charge no restocking fee. Refunds are processed within 10 calendar days after we receive the return, to the original payment method. Your payment provider may take additional time to display the credit. See our Return and Refund Policy.

Privacy

Our Privacy Policy explains how personal information is collected and used. Please do not send passwords or full card details to customer support.

Intellectual Property and Third Parties

Website content belongs to its respective owners. You may use the store for personal shopping, but may not reproduce or commercially exploit protected content without permission. External websites and services have their own terms and privacy practices.

Availability and Consumer Rights

We work to keep the site accurate and available, but access may occasionally be interrupted. Nothing in these terms excludes or limits any consumer right, warranty or remedy that cannot lawfully be excluded or limited.

Governing Law and Changes

These terms are governed by applicable Colorado and United States federal law, without overriding mandatory consumer protections available to you. Updated terms apply prospectively; the terms presented when you place an order govern that purchase.

Contact

Gatherwell Kitchen / Maple House LLC
Email: support@gatherwellkitchen.com
Phone: +1 808-281-1112
1660 Wynkoop St, Suite 130, Denver, Colorado 80202, United States.

Last updated: October 30, 2026.